0203 507 0033
0833 757 0134Safer Places
Safer Places sought to modernise their case management system by moving away from paper-based processes to a digital solution.
About Safer Places
- Sector: Charity
- Size: 50-200
Safer Places is a leading charity dedicated to supporting individuals affected by domestic abuse, providing a safe haven and essential services to those in need.
As a changemaker in the non-profit sector, Safer Places sought to modernise their case management system, transitioning from a paper-based approach to a digital solution that would enhance efficiency, data security, and service delivery.
They approached Geeks with the vision of creating a comprehensive system to better manage client information, standardise data collection, and improve outcomes.
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The challenge
Safer Places recognised an opportunity to transform their case management process, moving away from cumbersome paper-based systems to a streamlined digital solution.
The challenge was to design a system that could track details that previously were not possible, while ensuring data quality and security. The system needed to accommodate various visibility rules, with special permission and to allow for specific data capture at every stage of the process.
The solution
Geeks embarked on a transformative journey with Safer Places, designing a bespoke case management system tailored to their specific needs. Our approach was both innovative and collaborative, focusing on creating a solution that would enhance data security, visibility, and efficiency.
The system we developed featured several visibility rules, ensuring that data access was appropriately restricted based on user roles. The system included multiple forms that needed to be filled in, ensuring comprehensive data collection and management. This data was then used to generate meaningful reports, providing valuable insights into client progress and outcomes.
The transition to a digital case management system significantly improved data quality, and enhanced visibility and data security, empowering Safer Places to provide more effective and informed support to their clients.
The impact
The implementation of the bespoke case management system marked a significant advancement in Safer Places' operations. The transition from a paper-based system to a digital solution streamlined processes, providing massive operational efficiency along with improved data security, and enhanced service delivery. The visibility rules and special permissions ensured that sensitive information was accessed only by authorised personnel, maintaining the highest standards of data protection.
The ability to manage details comprehensively, alongside the generation of Outcome Star reports, provided Safer Places with valuable insights into client progress and outcomes. This enabled the organisation to continuously improve their services and support, ensuring that they remain at the forefront of providing life-changing assistance to those affected by domestic abuse.
In conclusion, Geeks' work with Safer Places is a testament to how strategic digital solutions can empower non-profit organisations to achieve their mission with greater impact and efficiency. Through our collaborative approach and innovative design, we assisted Safer Places in navigating the complexities of case management, setting them on a path to continued success and growth.
Used services
Bespoke Software Development
Develop custom solutions that grow with your business and adapt to changing requirements
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Wireframing/UX Design
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