Harley Street Connect / MyOwnDoc
Geeks partnered with Harley Street Connect to develop MyOwnDoc, a secure digital platform enhancing doctor-patient communication.

About Harley Street Connect / MyOwnDoc
- Sector: Healthcare
- Size: 2-10
Harley Street Connect is a team of dedicated physicians passionate about the evolution of personalised healthcare. Their vision was to enhance the doctor-patient relationship by improving communication and streamlining medical data management.
They aimed to create an innovative platform that would empower both doctors and patients, offering seamless access to essential medical information.
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The challenge
Traditionally, patients in the private healthcare sector have faced difficulties in communicating with their doctors outside of scheduled appointments. Access to personal medical records was often restricted, leading to inefficiencies in care continuity and patient engagement.
Harley Street Connect sought a solution that would facilitate secure and instant communication between doctors and patients while ensuring seamless access to medical data.
The solution
Geeks collaborated closely with Harley Street Connect through a series of workshops, leveraging our award-winning VisualSpec™ tool to refine requirements, explore design possibilities, and integrate stakeholder feedback. The development followed an Agile methodology, allowing for iterative improvements and alignment with evolving business needs.
The final solution, MyOwnDoc, comprises a responsive web platform and a mobile application, both designed for optimal accessibility and usability. Key features include:
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Secure Data Management: Ensuring patient data is protected with rigorous encryption and access controls.
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General Medical Council (GMC) Integration: Automatically validating doctors before granting access to the platform.
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Payment and Subscription Handling: Seamless PayPal integration for transactions.
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Real-time Communication: Enabling internal messaging between patients and doctors for quick consultations.
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Audit Logs and Compliance: Providing full transparency and tracking of interactions for security and regulatory compliance.
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Graphical Representation of Data: Offering intuitive visualisation of patient health records for better decision-making.
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Customisable Email Notifications: Keeping patients informed about updates, appointments, and follow-ups.
Security was a top priority, and MyOwnDoc underwent rigorous penetration testing by an independent security specialist firm, with great feedback, ensuring full compliance with industry standards.

The impact
With MyOwnDoc, patients now have direct and secure access to some of the world’s best private healthcare providers. Their personal medical records are stored in a unified system, accessible to authorised professionals anytime, anywhere. This improved accessibility allows for effortless appointment scheduling, second-opinion requests, and doctor transitions.
For doctors, MyOwnDoc enhances efficiency by streamlining patient communications and data management. Instant access to patient records enables smoother consultations, quicker referrals, and improved patient satisfaction. The platform also supports practice growth by increasing referrals and fostering patient loyalty.
Used services

Systems Integration
Systems Integration brings your systems together with a single source of data.
Learn more
Bespoke Software Development
Develop custom solutions that grow with your business and adapt to changing requirements
Learn more
Wireframing/UX Design
Transform your digital presence with Interactive Wireframing and expert UX Design
Learn more
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