Digital Diagnostics
Develop a strategic roadmap and a comprehensive plan to guide your AI initiatives towards success
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Get a clear digital roadmap faster than any other approach
Inefficient digital systems can be a major roadblock to growth. These inefficiencies drain resources, miss opportunities, and weaken your competitive edge. Our Digital Diagnostics service provides a faster, data-driven way to understand your digital landscape and identify the right path for transformation. Instead of relying on opinions, we deliver objective insights to answer critical questions, such as:
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Which digital systems are in place across your organisation, and are they being used to their full potential?
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Do your current digital systems enhance or obstruct operational efficiency?
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Are you effectively using technology for customer engagement and data-driven decision-making?
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Is your organisation prepared to adopt and benefit from emerging technologies like AI?
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Are your technology investments truly aligned with your business goals and operational needs?
With our approach, you'll gain a clear and actionable digital roadmap—in days—empowering you to drive strategic transformation and maximise your potential for growth.
DiGence® really was exactly what we were looking for - as a client of the service, it was an affordable technology management consultancy. Rather than spending large variable costs and months reviewing, we got a report that was so helpful and created the confidence the business needed going forward.Read the story
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Greg Vincent
Partner
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Trusted by 600+ businesses in 17+ years
Our Digital Diagnostics identify gaps & opportunities
You didn't know existed
Digital Diagnostics with DiGence® is a game-changing service designed to address the complexities of modern digital transformation. We provide a clear, data-driven map of your current digital systems, revealing which technologies to keep, optimise, or replace.
By identifying critical gaps where AI and advanced solutions can deliver the greatest benefits, our approach ensures that decisions are guided by objective data rather than guesswork. This comprehensive analysis lays the foundation for a strategic digital transformation, aligning your business with evolving market demands and positioning you for sustainable growth. All of this can be done in days, not months.
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Comprehensive systems mapping
DiGence® conducts an in-depth assessment of your existing systems, uncovering inefficiencies, interdependencies, and modernisation needs. This thorough mapping establishes a foundation for targeted, high-impact improvements.
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AI & technology gap identification
DiGence® pinpoints where AI and cutting-edge technologies can be integrated for optimal results, identifying opportunities to boost efficiency, precision, and innovation across your organisation.
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Data-driven roadmap
DiGence® delivers a clear and actionable digital roadmap, utilising data-driven insights to predict outcomes and ensure your technology investments yield measurable business improvements.
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Our client's success stories
with AI-powered solutions
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Get a data-driven digital transformation strategy
That’s Built for Your Business
Did you know that 87% of digital transformation projects fail?
For high-growth businesses, the key challenge lies in investing in the right technology at the right moment. To navigate this complex landscape, you need a tailored, data-driven strategy that aligns with your unique business goals.
We specialise in identifying the specific challenges your organisation faces and determining how automation and systemisation can address them. What should you automate, and what should remain manual? Where can technology enhance your customer experience?
Every business is unique, which is why we create bespoke digital transformation strategies designed to elevate your organisation to the next stage of its Digital Evolution. Let us help you turn potential pitfalls into pathways for success.
Just when you think we’re done, we identify even more opportunities
The first crucial step in your transformation journey is acquiring a data-driven digital transformation roadmap tailored specifically for your business. This approach can significantly enhance your potential ROI. To deliver this service in days, we use our AI-powered tool DiGence® to facilitate this process. It has 3 main steps:
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Assess: We objectively measure your operations, customer experiences, and tools to identify gaps and areas for improvement.
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Align: Our framework allows you to visualise current operations, simulate growth scenarios, and pinpoint gaps in your existing systems.
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Act: Armed with a strategic roadmap, you will receive targeted recommendations that empower your business to evolve purposefully.
One roadmap + comprehensive digital analysis = A future-ready business
Geeks' Digital Diagnostics service empowers you to confidently navigate the complexities of digital transformation. By providing a comprehensive analysis, we offer clarity and direction that drive your business towards modernisation and success. Some of the key benefits are:
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Tailored roadmap: A personalised strategy aligning with your unique business needs.
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Optimised operations: Identify outdated systems and streamline processes for efficiency.
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Enhanced customer experience: Solve pain points through automation and AI, boosting satisfaction.
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Increased value: Pinpoint inefficiencies to focus on what drives growth.
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Growth enablement: Remove barriers to progress, propelling your business forward.
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Empowered workforce: Leverage technology to improve employee experience and productivity.
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Strategic brand positioning: Implement key transformations to elevate your market presence.
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Time and investment calculator
Here you can get an estimate of the time and investment needed for your Digital Diagnostics project, please modify the department functions you would like to include in this scope and how many total interviewees you think would be valuable knowledge holders to interview.
Industry
Select your business’s industry
Functions
Please confirm the applicable business functions that your organisation facilitates
0 functions selected
Organisation Complexity
The organisational complexity based on operational requirements and the headcount of employees.
Number of Interviewees
An estimate of employees to be interviewed to capture the processes actioned within each function.
Digital Maturity
The current status of your digital innovation and implementation.
Instant Estimation
These are estimations of the required work and investment based on your description of you organisation.
Businesses Processes: 0 An estimated total number of business processes across the selected business functions at your business.
Processes Steps: 0 Approximate number of individual steps across the above processes. These are items of work or activity carried out by your employees, customers or other stakeholders.
Data Points: 0 Per process step, during the interviews, we will capture 14 key data points. They cover an essential set of quantitative and qualitative characteristics, covering everything that matters, from time taken to complexity of decision making, tools and processes involved, etc. These data points are the fuel to the analytical engine of DiGence.
Interview Time: 0 hrs An estimation of the total time our analysts will spend with representatives across your business, in order to model your business processes and capture the above data points into DiGence.
Interview Sessions: 0 This is assuming 2-hour interview sessions to capture all the required insights about your processes.
Analysis: Included The total cost indicated below is inclusive of the interview times as well as the analysis of the data we will perform following the data collection phase in order to generate the reports, insights and analytics.
Presentation: Included Following the analysis, in addition to providing you with the reports and outcomes of the process, we will present the key findings to your stakeholders and train them on how to interpret and use the insights for business process improvements and data-driven decision making.
Total Investment: £0 This is an indicative figure based on some crude assumptions. We can work out a more accurate cost following your free scoping session. See below for more information.
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Why Choose Geeks as
Your Tech Partner
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30+ Prestigious Industry Awards
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17+ Years of Delivering Excellence

Certified partners of
Microsoft and AWS

Extensive
Technical Skills

600+ Clients in
various industries
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Book a Free Consultation
with Geeks
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You'll love working with Geeks if…
- You're a changemaker
- You're not afraid to explore new ideas with a proven partner
- You treat technology as an investment
- You're eager to disrupt your industry with technology
If you prefer, you can book a meeting with us directly
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Our thinking
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In "Maximising AI Value: Practical Steps for Genuine Impact," we delve into actionable strategies that empower organisations to navigate the complexities of AI adoption. This series will feature concise podcasts,...
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The rapid rise of AI is transforming the workplace, making reskilling a growth imperative. Learn how to identify AI-affected roles, implement reskilling initiatives, and foster a culture of continuous learning to...
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Digital Diagnostics FAQs
Digital Diagnostics is a data-driven service designed to assess your organisation's digital systems and identify opportunities for improvement. It provides a comprehensive analysis of your current technology landscape, allowing you to develop a strategic roadmap for digital transformation.
By offering a clear and objective evaluation of your digital infrastructure, Digital Diagnostics helps you uncover inefficiencies and opportunities for enhancement. This process empowers your organisation to streamline operations, improve customer engagement, and make informed decisions about technology investments.
The process typically includes three main steps: Assess, Align, and Act. First, we objectively measure your operations and tools to identify gaps. Next, we help you visualise current operations and simulate growth scenarios. Finally, we provide targeted recommendations for a strategic digital transformation roadmap.
Our Digital Diagnostics service is designed to deliver actionable insights and a strategic roadmap in just a few days. This rapid turnaround allows you to start addressing inefficiencies and implementing improvements almost immediately.
Digital Diagnostics is suitable for businesses of all sizes that are looking to modernise their digital systems. Whether you're a small enterprise or a large corporation, our service can help you navigate the complexities of digital transformation effectively.
Unlike traditional consulting services that may rely on subjective assessments, Digital Diagnostics employs a data-driven approach. We provide clear, objective insights based on your specific digital landscape, ensuring that decisions are guided by evidence rather than guesswork.
We utilise our proprietary AI-powered tool, DiGence®, to facilitate the assessment and mapping of your current digital systems. This technology enables us to identify gaps, inefficiencies, and opportunities for improvement swiftly and accurately. You can also access your data via the DiGence® web application.
Our service is tailored to your unique business needs. We ensure that the strategic roadmap we develop is in line with your objectives, helping you to maximise technology investments and drive growth effectively.
With Digital Diagnostics, you can expect a comprehensive digital analysis, a personalised roadmap for transformation, enhanced operational efficiency, improved customer experience, and increased value from your technology investments.
Yes, our Digital Diagnostics service identifies areas where AI and other advanced technologies can be integrated into your operations. By understanding your current digital landscape, we can guide you in adopting the right technologies for future growth.
We provide you with a clear action plan based on our findings. Our team can assist you with the design and implementation process, ensuring that the changes align with your overall business strategy and objectives.
If you’re experiencing inefficiencies in your digital systems or are unsure about the effectiveness of your technology investments, Digital Diagnostics could be the solution you need. Book a free consultation with us to explore how our service can address your specific challenges.